Modern Slavery Statement

Illustration representing the introduction to a modern slavery statementThis modern slavery statement sets out our zero-tolerance approach to forced labour, human trafficking, servitude, and all forms of exploitation within our operations and supply chains. We are committed to ensuring that our business is conducted ethically, responsibly, and with respect for human dignity. Our policy applies to employees, contractors, agency workers, and all suppliers, regardless of location or role.

We recognise that modern slavery can take many forms, including debt bondage, child labour, deceptive recruitment, and coercive working arrangements. To address these risks, we maintain clear governance, train relevant teams, and apply due diligence controls that are proportionate to the nature of each relationship. Our modern slavery policy is reviewed as part of our wider compliance framework, and we expect every business partner to share our commitment.

Our zero-tolerance policy means that any confirmed breach will lead to decisive action, which may include termination of employment, suspension of contracts, or ending a supplier relationship. We will not knowingly engage with any party that benefits from exploitation or fails to meet our standards. This statement reflects our ongoing commitment to preventing abuse and strengthening ethical conduct across the organisation.

Supplier Due Diligence and Audits

We assess modern slavery risks when selecting and renewing suppliers, focusing on geography, labour practices, subcontracting complexity, and industry exposure. Higher-risk suppliers are subject to enhanced checks, including document reviews, questionnaires, and verification of labour and recruitment controls. Where concerns arise, we require corrective action and may revisit the relationship if progress is insufficient.

Supplier audits are a key part of our approach. Supplier audits may be announced or unannounced, depending on risk level and contractual obligations. During these reviews, we examine working hours, wages, age verification, recruitment fees, freedom of movement, accommodation conditions, and record keeping. Findings are documented, tracked, and escalated where necessary to ensure issues are addressed promptly.

Illustration of supplier audit and due diligence checksOur procurement teams are trained to identify indicators of exploitation, such as unusual wage deductions, withheld passports, restricted movement, or inconsistent worker records. We also require suppliers to cascade equivalent standards to their subcontractors and labour providers. This helps us extend the reach of our modern slavery compliance efforts beyond immediate suppliers and into the wider supply chain.

Reporting Channels and Whistleblowing

Illustration of reporting channels and whistleblowing processWe encourage all workers, suppliers, and stakeholders to report concerns without fear of retaliation. Reporting channels are available for suspected breaches of our standards, including concerns related to forced labour, unsafe recruitment, coercion, or hidden exploitation. All reports are treated seriously, handled confidentially where possible, and investigated by appropriately trained personnel.

Our reporting process is designed to support early intervention. Individuals may raise concerns through internal reporting routes, through management, or via designated compliance channels. We prohibit intimidation, discrimination, or adverse treatment against anyone who raises a concern in good faith. This protection is fundamental to the success of our modern slavery prevention programme.

Where allegations are substantiated, we take swift remedial action and, when appropriate, engage with affected parties to improve conditions and prevent recurrence. We also monitor remediation plans to confirm that corrective measures are effective. In cases where a supplier is unwilling or unable to comply, we will consider disengagement as part of our wider responsibility to uphold ethical standards.

Governance, Monitoring, and Annual Review

Illustration of governance and compliance reviewResponsibility for this statement and its implementation sits with senior management, who oversee risk assessments, due diligence, and response measures. We maintain records of supplier evaluations, audit outcomes, and remediation activity to support accountability and continuous improvement. This ensures that our anti-slavery controls remain practical, current, and effective.

We recognise that risks evolve over time, especially as operations expand or sourcing patterns change. For that reason, we invest in periodic training for relevant staff and refresh our due diligence approach when new risks emerge. We also monitor legislative developments and industry best practice to strengthen our response to modern slavery risk across the business.

Illustration of annual review and ongoing monitoringThis statement will be reviewed annually to reflect progress, emerging risks, audit findings, and improvements in our control environment. Each review will consider whether the zero-tolerance policy remains effective, whether supplier audits require refinement, and whether reporting channels continue to support safe and timely escalation. Through continual review, we aim to protect vulnerable workers and uphold responsible business conduct.

Harrow Cleaners

Our modern slavery statement outlines zero tolerance, supplier audits, reporting channels, and an annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

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4.9 (10)

We're very pleased with the results and the professionalism of the service. The carpets look fantastic. The cleaner took his time to view each room and listen to us about where we wanted the most attention.

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L

The work from Harrow Cleaning was fantastic and extremely detailed. Kept communication open, were punctual, and left everything very clean. Highly recommend.

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E

Over ten years with this company and not a single issue. They respond fast if something needs attention.

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R

Impeccable service. The cleaner comes right on time, is courteous and professional, and leaves the house in perfect order.

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A

Exceptional cleaning service! End of tenancy and carpet cleaning were carried out to perfection. Their professionalism and customer care are commendable. Pricing was very competitive.

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T

I'm very happy with the deep clean from this company. The staff was welcoming and efficient, giving my house a new look. The process went smoothly with no issues.

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E

HarrowCleaners's crew truly did an impeccable job cleaning my place. They were very thorough, arrived as promised, and worked with professionalism. I will certainly become a repeat customer.

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D

Being our initial experience with an End of Tenancy clean, we were impressed. The cleaner arrived exactly as scheduled and was so pleasant. Our flat looks sparkling clean and we're thrilled.

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R

I am absolutely satisfied with the service from Cleaner Harrow. Every corner was cleaned thoroughly, reflecting their professionalism.

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A

With Harrow Cleaning Firm, managing our Airbnb is stress-free. Their flexible scheduling and personal touch mean the property is always immaculate and ready for guests.

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